NORTH Coast Holiday Parks Urunga Heads managed by the NSW Crown Holiday Parks Trust (NSWCHPT) has received a 2016 TripAdvisor Certificate of Excellence for their consistent outstanding reviews made by guests on the website.
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Now in its sixth year, the award celebrates excellence in hospitality and is awarded to establishments that consistently receive great reviews on TripAdvisor.
Eleven holiday parks were honoured by Trip Advisor from North Coast Holiday Parks (NCHP) and South Coast Holiday Parks (SCHP), which form part of NSWCHPT’s group of 35 parks.
NCHP Urunga Heads managers Shane and Debbie Dunlop said their mission was to provide a unique experience for all guests in beautiful surroundings, whilst offering the best possible service and value for money.
“We take customer service very seriously and we encourage all departing guests to provide feedback on their stay,” they said.
NSWCHPT holiday parks which received a 2016 TripAdvisor Certificate of Excellence included: 1. NCHP Urunga Heads 2. NCHP North Beach 3. NCHP Moonee Beach 4. NCHP Corindi Beach 5. NCHP Bonny Hills 6. NCHP Clarkes Beach 7. NCHP Lennox Head 8. NCHP Hawks Nest Beach 9. NCHP Jimmys Beach 10. SCHP Bermagui and 11. SCHP Eden.
NSWCHPT CEO Steve Edmonds said the acknowledgement from TripAdvisor of excellence in customer service demonstrated that the trust, park managers and all of their teams were committed to delivering the highest professional standards.
“I am proud that our parks are consistently receiving industry recognition for being the best they can be,” Mr Edmonds said. “Our parks are in some of the most sensational locations in NSW and they all operate under the same vision of providing the most memorable experiences possible for families and visitors to the area.”